eMite business dashboards laptop sm IOBVD

Gartner recognises eMite as a market leader in
IOBVD Dashboards

READ MORE

eMite KPI dashboard IT clients slider

70% of the largest global IT outsources
use eMite to deliver real-time KPI dashboards
& reporting to their global clients.

5 of the world's largest banks use eMite
for IT operational analytics
and dashboarding.

READ MORE

emite analytics dashboard software business guy at desk slide

eMite Service Intelligence Platform combines Analytics,
Correlation, Capacity, Performance Availability & SLA
Management into a single, out of the box solution.

Designed to aggregate data from multiple data sources
in near real-time. As such eMite delivers dynamic analytical dashboards
that can be fully customised for individual users.

READ MORE

LATEST NEWS & EVENTS

Follow our latest releases, upcoming events & industry news.

BOOK A DEMO

CONVERT YOUR DATA INTO VALUABLE INFORMATION

IN A FEW CLICKS

eMite Service Intelligence Platform combines Analytics, Correlation, Capacity, Performance, Availability, and SLA Management into a single, out of the box solution. From the outset the aims have been to aggregate from any data source, provide multiple Service Models for both business and IT and to deliver this with a Presentation Layer that is truly end user driven.

Analytics

eMite customers generally reduce their incidents by between 10-40% within 6 months of implementation. eMite provides 40+ “out of the box” reports for Service Desk Management. These reports provide real time and historical statistics on incidents, changes, tickets, etc., as they relate to your business. Those metrics are then able to be mapped to configuration items from your other management systems to forecast future trends well before they occur turning your team from reactive incident managers into a pre-emptive analytics team.

Correlation

eMite Correlates data from any data source with any other. The platform’s advanced statistical capabilities identify patterns and correlations in disparate data sources revealing insights that are otherwise not available. Service Intelligence allows you to correlate metrics across an entire IT estate and break down the traditional boundaries associated with systems that focus solely on one area of Service Management.

Capacity

eMite provides Capacity Management and Capacity Planning capabilities across the enterprise’s applications, infrastructure & business services. eMite’s predictive algorithms and rate of change analysis provides vital data into planning processes. This allows you to optimize capital and operational spend over the coming months, quarters and years without comprising the stability of your systems.

Availability

eMite allows you to define, analyse, plan, measure and improve all aspects of IT Service Availability. eMite allows you to define, measure, view, alert and report on availability by Infrastructure asset, application process or applications as a whole. Real time Dashboards provide Real-time SLA Values, SLA Status, SLA Trending, 24 hour previews, multiple thresholds, etc. and allow you to define what availability means to your organisation.

Performance

eMite’s Performance Management module utilizes the power of the eMite Multidimensional Service Model to evaluate and propagate the performance of infrastructure, applications and business services through every level of the enterprise. The power of configurable business rules allows automated evaluation of performance as well as user sliced drill down capabilities.

SLA Management

eMite combines the power of Multidimensional Service Modelling with Microsoft Reporting Services to deliver a series of Out of the Box reports for Service Level Agreements. This architecture also allows you to create customized reports for the enterprise. The SLA Management modules provides comprehensive functionality including SLA Trending, SLA previews, Multiple thresholds and multi-level Warnings as well as comprehensive alert functionality.

TESTIMONIALS

HAPPY CUSTOMERS

Global businesses use eMite to make better decisions faster.