Prophecy is excited to announce that eMite for Amazon Connect is now available in AWS Marketplace. AWS Marketplace is an online store that makes it easy for customers to find, Read more…

Amazon certified analytics solutions for Amazon Connect contact center software now available Adelaide — October 17, 2019 — Prophecy announces that subsidiary eMite has been certified as an Amazon Connect Read more…

How do you measure effectiveness and efficiency in your contact center? Or even in your organization? I ask these questions every single day to our customers and the answers that Read more…

Contact centers face a unique set of obstacles as relates to efficiently understanding their success. One of the most challenging aspects of any Contact Center is understanding how the data/metrics Read more…

Everyone with a contact center wants to get better insight into the true causes of any poor sales or service experience by their customers. In the first instance many will Read more…

eMite signs first sales partners and announces first customer sales Sydney— Tuesday, 2 April 2019 — Prophecy International is pleased to announce that its subsidiary eMite has launched a new Read more…

How gamification can help your business achieve better results with happier employees. Gamification, maybe you’ve heard of it, maybe you haven’t but it’s not just a fad, gamification actually works.1 Read more…

eMite is very excited to be releasing a brand new and refreshed version of its Advanced Analytics for PureCloud offering, now with a greater emphasis on correlating additional data sources Read more…

Sydney— Friday, 24th January 2019 — Prophecy is pleased to announce that its subsidiary eMite is co-presenting with Genesys AppFoundry at the Genesys internal Sales Kick off in Dall, Texas Read more…

November 7, 2018/Sydney, AUS: Prophecy International, a leading provider of cost-effective, advanced real-time reporting and analytics dashboard solutions, announced today its partnership with AVDS, a leader in contact center and Read more…

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