``eMite provides thousands of Out-of-the-Box Analytical Reports, Dashboards & KPI’s with the added flexibility to modify & create many more.``
Continuous import of full Service Desk task data, complete with history. Reconciliation of on-boarded data with Service Desk and automated recovery and repair of anomalous data. Additionally, eMite provides “Out of the Box” integrations to 50+ vendor solutions that allow you to correlate metrics from those systems with your Tickets, Incidents and Problems from Service Desk.
eMite allows users to create reports that are meaningful to each individual – all reflecting near real-time data, from Service Desk and your monitoring data. These reports can then be shared with others.
eMite’s “Service Model” maps your business applications and customers to the infrastructure that supports them. Correlate your monitoring data with your Service Desk data. This correlation allows your team to make decisions based on business impact – in near real-time.