EMITE DASHBOARD & ANALYTICS OVERVIEW

eMite Service Intelligence Platform combines Analytics, Correlation, Capacity, Performance, Availability and SLA Management into a single out of the box business dashboard software solution. From the very outset our mission has been to aggregate from any data source and provide customized views for both business & IT,  delivering this with a presentation layer that is truly end user driven.

BUSINESS BENEFITS

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  • Finance, CRM & Business

    • Self Service Dashboards
    • Connect to any business system
    • Don’t wait for your Data Warehouse team
    • Real-Time dashboards
    • Create Dashboards & Reports in minutes
    • Finance, CRM or Custom Application
    • No performance impact on your source systems
    • Slice – Dice – Drill Down – Drill Through
    • Fast to Build & Fast to Use

  • Capacity Planning

    • Report Across All IT & Business Metrics
    • Trending
    • Predictions
    • Modelling
    • What If
    • Data Aggregate
    • BI Analytics
    • Deviation From Norm Charting
    • Deviation From Norm Event Management
    • Deviation From Norm Event Management
    • Alerting On Predicted Breaches
    • Service Model Grouping
    • CMDB Integration
    • Drill Through
    • Drill Down
    • Pivot Grid Interface

  • Performance & Availability

    • Single pane of glass / Manager of Managers
    • Infrastructure / Application / Business Service Views
    • Real-Time Evaluation
    • Multi-Tenant Dashboard
    • User Based Dashboard Creation
    • Many to Many Service Model Relationship Hierarchy
    • Notification & Escalation
    • Metric History Trending
    • Threshold & Event Management

  • SLA & KPI's

    • View KPI Performance In Near Real-Time
    • Advanced Dashboard Interface
    • Create Your Own Advanced KPI’s With No Code
    • Link From a Service Based KPI To The Underlying CI
    • Manage Team Performance
    • Drill Through from High Level to Incident Detail
    • Time & Status Based KPI’s
    • Set Thresholds & Events on KPI Breaches
    • Automated Reporting
    • Apply KPI’s to Every Level of the Service Model
    • Availability & Service Desk KPI’s
    • KPI Dashboard & Reports
    • Monthly & Daily Calendar View
    • Conditional Formatting