18 Jul eMite Reporting Drives Toyota

As Toyota Financial Services (TFS) business continues to grow, IT systems play a larger and larger part in delivering employee and customer satisfaction. In order to optimise its operational performance, the TFS IT department started looking for ways to measure and monitor systems performance from a customer perspective. To help it maintain and enhance its levels of systems customer service, TFS has implemented eMite’s Business Value Dashboard (BVD) solution to capture and report issues early in an effort to minimise any downtime.

Click here to watch Toyota Finance CIO Frank Ruscio explain how eMite has benefited his organisation.

Toyota Finance CIO Frank Ruscio

 

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