It stands to reason that not everyone in a global company speaks English, yet so many enterprise applications are either only available in English language versions or else each language requires a separate, potentially expensive, implementation.
eMite is now available as a bundled offering for PureCloud by Gensys, letting organizations discover, research, and connect with a broad range of customer experience applications, integrations, and services.
Successful businesses are closing the gap between business and IT and learning how to leverage data more cleverly for better business performance.
Sydney— December 01, 2017 — Prophecy is pleased to announce that the partnership between its subsidiary eMite and Genesys PureCloud now sees eMite Integrate with Amazon Lex to Drive Next Generation Customer Experience Through AI-Powered Natural Language Understanding. Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, debuted a new integration … Continue reading eMite’s partnership with Genesys PureCloud sees eMite now provide Analytics for Amazon Lex